The Average Review Length Has Actually Become 65% Shorter Since 2010

Nowadays reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of a twitter tweet.

Source: Review Trackers

71% Of Millennials Search Customer Reviews Of Professional Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to choose a legal representative or a physician.

Young people (age 18-35) are a lot more likely to employ a professional based upon online reviews. Only 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

83 Percent Of Consumers Do Not Trust Advertising

The standard channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust ads pick to take note of customers' recommendations online.

Source: Statuslabs

70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people read many more reviews to get a better idea of how the business is really doing. Do not depend on that statistic alone.

Source: Brightlocal

73 Percent Of Customers Believe Customer Reviews Are More Vital Than Star And Number Ratings

Online review stats make it clear individuals aren't pleased with scores alone.

Customer reviews make the stats appear more genuine which is what the prospective clients are looking for. Nearly a third of customers say composed reviews are the only function that makes them believe the sites' reviews are helpful and appropriate.

Source: Fan and Fuel

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management statistics suggest a business's reputation does not affect just the customers. Potential employees also take a look at rankings and read reviews.

Source: Deloitte

US Shoppers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on different elements of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of Online Shopping.

Today's buyers are wary and want the best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews

Online review statistics reveal that 63% of consumer reviews go on without a response. That's too bad, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, concur that it increases their buying confidence.

Businesses utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

Reviews have an enormous effect on their decision when customers have to select a solution provider.

Source: DemandGenReport

Reviews Shared On Twitter Can Improve Online Sales By 6.46%

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

Just 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of businesses actually use them.

Although we now know why customer reviews are so powerful, most businesses apparently don't.

Source: LsaInsider

70% Of Consumers Choose To Discover A Business By Means Of Reviews And Posts, Rather Than Ads

Advertisements are all well and good, however it's worth trying a different approach too. Reviews are without a doubt the very best way to find the truth about a product or service.

Source: Statuslabs

Online Item Reviews About A Product Can Increase Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase probability for a product with 5 reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center

If They Were Asked, 77% Of Clients Would Definitely Submit A Review

More than a 35% would leave a review to educate others about their consumer experience and 24% would likely direct their review to the company itself.

Over a 26% would want to submit a review to help other people with their choice making process.

Source: Podium