53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of client reviews go on without a reply. That's too bad, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

77% Of Consumers Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how good your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

A Solitary Business Review Can Raise Its Conversions By 10%

Online review stats reveal user-generated material can do wonders in terms of conversions.

A single review can have a massive influence on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply an astonishing 44% increase.

Source: RevLocal

Only 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are free, a remarkably low number of companies in fact use them.

Although we now know why client reviews are so effective, many businesses obviously don't.

Source: LsaInsider

More Than Half Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Score

This stat is among many that illustrate the importance of online scores. Now that news of customer fulfillment travels this quick, keeping your customers delighted is more important than ever.

57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for companies with an ideal five star rating.

Source: Brightlocal

89% Of Consumers Browse A Businesses Feedback To Reviews

Not only do most shoppers read the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

Most Popular Products Have A Typical Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to consumer rating stats, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

If They Were Asked, 77% Of Consumers Would Probably Give A Review

More than a 35% would leave a review to educate others about their consumer experience and 24% would undoubtedly direct their review to the company itself.

Over a 26% would be willing to post a review to help other individuals with their choice making process.

Source: Podium

Software Application Reviews Impact Over 98 Percent Of All Buyers

18% of software buyers consider reviews to be a vital factor in the purchase process. Software reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Earnings

Businesses that treat clients fairly usually succeed, review sites help make certain of that.

Source: Statuslabs

73 Percent Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Ratings

Online review data make it clear individuals aren't satisfied with scores alone.

Client reviews make the stats appear more genuine which is what the potential consumers are trying to find. Almost a third of customers state composed reviews are the only feature that makes them believe the websites' reviews are useful and relevant.

Source: Fan and Fuel

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of Online Shopping.

Today's consumers are smart and desire the best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

Only 6% Of Consumers Do Not Rely On Client Reviews At All

According to customer review stats, a tremendous 19% of consumers always rely on online reviews and never ever a buy without reading reviews first.

Source: Statista

89% Of Clients Like To Read Reviews Using Their Mobile Phones

Be it through an app or a mobile web browser, clients choose to read reviews on their smart phones.

Source: Statista

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management stats suggest a company's reputation does not affect simply the consumers. Potential team members also look at rankings and read reviews.

Source: Deloitte