If They Were Asked, 77% Of Consumers Would Probably Post A Review

More than a 35% would post a review to educate others about their consumer experience and 24% would rather direct their review to the company itself.

Over a 26% would be willing to post a review to help other individuals with their decision making process.

Source: Podium

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the massive impact user scores have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Statistics reveal that reviews were more helpful than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

15% Of Customers Do Not Trust Businesses Without Having Online Reviews

No trust means no interactions. 15 percent of prospective customers will not even think about working with a company they can't discover viewpoints about.

Source: Statuslabs

64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, concur that it increases their buying confidence.

Businesses use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

89% Of Buyers Choose To Read Reviews On Their Smart Devices

Be it by means of an app or a mobile browser, customers choose to read reviews on their smart phones.

Source: Statista

A Lone Business Review Can Raise Its Conversions By 10%

Online review stats reveal user-generated material can do miracles in regards to conversions.

A single review can have a substantial effect on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44 percent increase.

Source: RevLocal

Just 6% Of Consumers Don't Trust Consumer Reviews At All

According to client review stats, a massive 19% of customers always trust online reviews and never a buy without reading reviews initially.

Source: Statista

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management stats suggest a business's reputation doesn't impact simply the clients. Prospective team members also take a look at scores and take a look at reviews.

Source: Deloitte

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of Online Shopping.

Today's consumers are smart and desire the very best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

Only 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies in fact make use of them.

Although we now know why customer reviews are so effective, the majority of businesses obviously don't.

Source: LsaInsider

91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics place customers' reviews as the most credible source of recommendations. Online reviews typically bring the same weight as recommendations from family and friends.

Source: Brightlocal

98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Site

Usually, 142 million customers go to Yelp on a monthly basis. If you have not claimed your totally free Yelp business page, this is as good a time as any.

Source: RevLocal

Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies

Younger individuals know the worth of being informed. User-generated content has an unassailable impact on customers.

They will understand what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency too.

The share of clients, who focus on the number of reviews is presently at 46 percent.

Source: Brightlocal

More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

A One Star Boost In Rating Can Result In A 5% To 9% Boost In Business Revenue

Businesses that treat clients honorably usually flourish, review sites help make sure of that.

Source: Statuslabs

77% Of Customers Do Not Trust Reviews That Are Older Than Three Months

Customers don't care how good your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs