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83% Of All Younger Buyers Were Asked To Leave A Review Recently
Of those asked, 80% of customers did give a review. Overall, businesses have actually asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010
Lately reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of tweet from twitter.
Source: Review Trackers
If A Company Makes An Effort To Resolve Issues Rapidly And Efficiently, 95% Of Disappointed Consumers Will Return To A Business
Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there is nothing else a company can do to resolve a concern, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
A Lot Of Best-selling Items Have A Typical Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star rankings.
According to consumer rating stats, conversion rates begin to reduce as scores rise above 4.7.
Source: Spiegel Research Center
77% Of Individuals Don't Trust Reviews That Are Older Than 3 Months
Clients don't care how good your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that companies need to be constantly requesting reviews.
Source: Statuslabs
Reviews Published On Twitter Can Help Boost Revenues By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Clients
24% of US buyers consider reviews as 'exceptionally influential'.
To show the significance of online reviews and rankings, did you know that 81% of customers will pay more for a product with reviews and those exact same clients are also happy to accept slower shipping times for such items.
Source: Turntonetworks
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Software Reviews Influence Over 98% Of All Purchasers
18% of software application buyers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is influenced considerably by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and ranking statistics show people value the opinion of peers more than any other content.
Source: Collective Bias
91 Percent Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review statistics put consumers' reviews as the most trustworthy source of recommendations. Online reviews typically bring the exact same weight as recommendations from friends and family.
Source: Brightlocal
Users Reading Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. Buying choices are made rapidly.
Online reviews are clearly convincing, yet marketers have not always come to value the power of them.
Source: Martech Zone
64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who check out customer reviews, concur that it increases their buying confidence.
Businesses use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista