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77% Of Consumers Would Give A Review If They Were Asked
More than a 35% would submit a review to notify others about their customer experience and 24% would definitely direct their review to the business itself.
Over a 26% would want to post a review to help other individuals with their choice making process.
Source: Podium
Unfavorable Reviews Can Boost Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive force for users to devote more time on your website. According to online review stats, people devote more than five times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months
Clients don't care how excellent your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that companies should to be continuously requesting reviews.
Source: Statuslabs
89% Of Individuals Choose To Read Reviews Using Their Mobile Phones
Be it through an app or a mobile browser, people young and old prefer to read reviews on their mobile phones.
Source: Statista
More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent
One negative review is enough for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Clients Might Spend 31% More With A Business That Has Terrific Reviews
Pay attention to this statistic. The more detailed other users explain your product and services, the more money you can charge and customer review stats reveal to us exactly how much more.
Source: Martech Zone
The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010
Recently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of tweet from twitter.
Source: Review Trackers
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to purchase a new car and there are numerous models which fit your criteria. How do you choose the best one for you? Well, you read the reviews.
With the help of other people, you manage to select a model that works for you. That's how positive reviews transform consumers into clients.
Source: Consumer Affairs
A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Income
Businesses that treat customers honorably generally succeed, review sites help make sure of that.
Source: Statuslabs
67% Of Consumers Suggest Reviews Are A "Very Important" Factor When Choosing A Service Provider
Reviews have a huge impact on their decision when consumers have to pick a solution provider.
Source: DemandGenReport
Consumer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially advertisements.
Source: Martech Zone
More Than Half Of Consumers Aged 25-34 Submitted Reviews
According to Statista, the younger generations are plainly the more vocal ones.
Source: Statista
83 Percent Of Clients Don't Rely On Advertising
The conventional channels to reach clients aren't as prominent as they used to be. Most users who no longer trust advertisements select to take notice of clients' recommendations online.
Source: Statuslabs