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60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social networks. With men being twice as likely to be influenced than women.
Reviews and ranking stats reveal people value the opinion of peers more than any other content.
Source: Collective Bias
73% Of Customers Believe Consumer Reviews Are More Vital Than Star And Number Rankings
Online review stats make it clear people aren't satisfied with ratings alone.
Customer reviews make the stats appear more genuine which is what the prospective consumers are looking for. Almost a 3rd of consumers say composed reviews are the only function that makes them think the websites' reviews are pertinent and helpful.
Source: Fan and Fuel
Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social media which can likewise influence our buying decisions.
According to social media reviews data, Facebook impacts more than half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics reveal that 4 out of 5 users are more likely to rely on a local business.
Source: RevLocal
More Than 4 Negative Reviews About A Company Or Product Might Reduce Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
89% Of Individuals Prefer To Read Reviews Using Their Smart Devices
Be it through an app or a mobile web browser, most people choose to read reviews on their mobile phones.
Source: Statista
72% Of Consumers Won't Take Action Unless They Read Some Reviews
No matter how attractive your marketing is, you still require client reviews. There's no way around it. Customers are still happy to hear you out, however they trust other people more.
Source: My Testimonial Engine
53 Percent Of Americans Consider Product Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and desire the best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the buying decision.
Source: Statista
Google Represents 57.5% Of All Reviews Worldwide
Google is in the lead here, followed by Facebook as a distant second.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US shoppers consider reviews as 'exceptionally influential'.
To show the significance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for an item with reviews and those same consumers are also going to accept slower shipping times for such products.
Source: Turntonetworks
Online Item Reviews About A Product Can Boost Its Conversion Rate By More Than 270%
User review stats reveal the purchase possibility for an item with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
86% Of Customers Would Think About Composing A Review For A Business
Your consumers are your most important resource, and it's not only because of the cash they spend at your business. They will be ready to share it if you provide them a good experience.
Source: Brightlocal
The Majority Of Clients Aged 25-34 Posted Reviews
According to Statista, the younger generations are surprisingly the more opinionated ones.
Source: Statista
89% Of Customers Browse A Businesses Replies To Reviews
Not only do most consumers read the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star ranking is the first thing customers see. Still, users focus on other factors too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American customers.
Source: Statista