86 Percent Of Customers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. If you provide a good experience, they will be willing to share it.

Source: Brightlocal

30% Of Customers Feel Positive About A Company Which Answers Online Reviews

Corresponding with your consumers develops trust. Even something easy like responding to their remarks and reviews can make them feel valued.

As you might anticipate, customers who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

60 Percent Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With males being twice as likely to be affected than women.

Reviews and rating statistics show people value the viewpoint of peers more than any other content.

Source: Collective Bias

89% Of Customers Like To Read Reviews Using Their Mobile Phones

Be it through an app or a mobile web browser, most people prefer to read reviews on their smart phones.

Source: Statista

Reviews Published On Twitter Can Grow Revenues By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

70% Of Customers Prefer To Learn About A Business Through Reviews And Posts, Instead Of Advertisements

Ads are all well and good, however it deserves trying a different approach too. Reviews are by far the very best method to discover the truth about a product or service.

Source: Statuslabs

Positive Reviews Motivate 68 Percent Of Customers To Use Local Businesses

Because the large bulk of customers check out reviews, you would want yours to be enticing to brand-new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Customers Might Spend 31% More With A Business That Has Terrific Reviews

Focus on this statistic. The better other users describe your product or service, the more cash you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'constantly' or 'really often'.

Source: Trust You

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review stats reveal user-generated content can do miracles in regards to conversions.

A single review can have a massive impact on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can supply an astonishing 44% boost.

Source: RevLocal

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Consumers

24% of US shoppers consider reviews as 'incredibly influential'.

To highlight the value of online reviews and scores, did you know that 81 percent of customers will pay more for an item with reviews and those very same customers are also happy to accept slower shipping times for such items.

Source: Turntonetworks

53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review stats reveal that 63% of customer reviews remain without a response. That's too bad, because those companies are losing consumers that way.

Source: Review Trackers

Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

77% Of Clients Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that companies need to be continuously requesting reviews.

Source: Statuslabs

49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of customers, who take note of the variety of reviews is currently at 46%.

Source: Brightlocal