60% Of Customers Check Out Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected substantially by blogs and reviews on social media. With men being twice as likely to be affected than women.

Reviews and ranking data show people value the opinion of peers more than any other material.

Source: Collective Bias

US Shoppers Consider "Product Performance" To Be The Most Useful Info In Product Reviews

When individuals check out reviews, they concentrate on different aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US consumers.

Source: Statista

95% Of Disappointed Customers Will Return To A Business If A Company Deals With Problems Quickly And Effectively

Clients do not expect you to be perfect. They do anticipate you to fix things when they go wrong. If there's nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

The Majority Of Best-selling Products Have An Average Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to client rating statistics, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

71% Of Millennials Browse Consumer Reviews Of Professional Services

More than half of all people in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to choose a doctor or an attorney.

Young people (age 18-35) are much more inclined to employ an expert based upon online reviews. Only 19% of millennials will think about hiring an attorney without any.

Source: Thomson Reuters

72 Percent Of Clients Won't Take Action Unless They Check Out Some Reviews

Irrespective of how alluring your marketing is, you still need client reviews. There is no way around it. Consumers are still ready to hear you out, but they rely on other people more.

Source: My Testimonial Engine

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management statistics indicate a business's reputation doesn't affect just the consumers. Prospective employees also look at scores and read reviews.

Source: Deloitte

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of companies really utilize them.

Although we now know why consumer reviews are so effective, the majority of businesses obviously do not.

Source: LsaInsider

89% Of Customers Review A Companies Reactions To Reviews

Not only do the majority of clients read the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company

The star score is the first thing customers see. Still, users take note of other aspects also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of US consumers.

Source: Statista

Customers Might Invest 31 Percent More With A Business That Has Terrific Reviews

Take notice of this statistic. The better other users describe your product and services, the more cash you can charge and customer review stats show us exactly how much more.

Source: Martech Zone

74% Of Local Businesses Have At Least 1 Google Review

A single review is far from enough to enhance your website's SERP ranking.

Taking a look at online ratings stats, we discovered that a company needs to have an average of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

Favorable Reviews Encourage 68 Percent Of Consumers To Use A Local Business

Considering that the vast majority of customers read reviews, you'd want yours to be inviting to brand-new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to buy a brand-new car and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read online reviews.

With the help of other customers, you quickly select one that works for you. That's how positive reviews transform customers into clients.

Source: Consumer Affairs

88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices

Data reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Google Accounts For 57.5% Of All Reviews Across The World

Google is in the lead here, followed by Facebook as a far-off second.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Reviews Published On Twitter Can Help Boost Online Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

A One Star Boost In Rating Can Lead To A 5% To 9% Increase In Business Profits

Businesses that treat consumers honorably usually flourish, review sites help make certain of that.

Source: Statuslabs