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Online Product Reviews About An Item Can Raise Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase likelihood for an item with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
Many Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a average or negative one.
Source: Brightlocal
52% Of Customers Trust A Product More If It Has Unfavorable Reviews Also
We already discussed the positive and negative reviews and their result on consumers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. Consumers expect to see some unfavorable reviews.
Source: Capterra
61 Percent Of Local Businesses Have An Average Rating Of 4 Or 5 Stars
Overall two-thirds of companies have exceptional and great ratings. Only 5% of companies have a ranking below three stars.
Source: Brightlocal
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Important Part Of Online Shopping.
Today's consumers are wary and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
98% Of Yelp's Browsers Bought From A Business They Found On The Website
Normally, 142 million consumers check out Yelp on a monthly basis. This is as excellent a time as any if you have not declared your complimentary Yelp business page.
Source: RevLocal
77% Of Buyers Don't Rely On Reviews That Are Older Than Three Months
Customers don't care how great your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.
It is for this reason that businesses ought to be constantly requesting reviews.
Source: Statuslabs
73 Percent Of Customers Think Consumer Reviews Are More Crucial Than Star And Number Scores
Online review data make it clear individuals aren't satisfied with scores alone.
Customer reviews make the statistics appear more authentic which is what the potential clients are searching for. Practically a 3rd of customers say composed reviews are the only feature that makes them think the websites' reviews are pertinent and helpful.
Source: Fan and Fuel
74% Of Local Businesses Have At A Minimum, One Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Looking at online rankings data, we learnt that a company needs to have at least 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
95% Of Dissatisfied Clients Will Return To A Company If A Company Takes Care Of Problems Rapidly And Effectively
Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is nothing else a company can do to fix a concern, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday