If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize A Business

This stat is one of many that highlight the significance of online ratings. Now that news of client fulfillment travels this fast, keeping your customers delighted is more vital than ever.

57 percent of customers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for services with a perfect five star rating.

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Negative Reviews Can Increase Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your website. According to online review stats, individuals devote more than five times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

Google Represents 57.5% Of All Reviews Worldwide

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

If They Were Asked, 77% Of Consumers Would Undoubtedly Leave A Review

More than a 35% would submit a review to inform others about their customer experience and 24% would rather direct their review to the business itself.

Over a 26% would be willing to give a review to assist other individuals with their decision making process.

Source: Podium

91% Of Millennials Trust Online Reviews As Much As Loved Ones

Online review statistics position clients' reviews as the most credible source of suggestions. Online reviews generally bring the same weight as guidance from loved ones.

Source: Brightlocal

More Than Half Of Clients Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are purportedly the more opinionated ones.

Source: Statista

60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With men being twice as likely to be affected than women.

Reviews and score stats reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews

Keeping in touch with your customers establishes trust. Even something like reacting to their comments and reviews can make them feel appreciated.

As you might expect, clients who feel this way are going to invest more cash with a business.

Source: Statuslabs

82% Of Customers Check Out Review Websites Because They Want To Buy A Service Or An Item And Want To Get The Truth About Business Services And Products.

Review sites are places that people go to get the facts about a product, business or service . Users come because they have actually currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

90% Of Users Require Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals state about very first impressions?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

Consider asking your visitors to write one if you do not have reviews on your website.

Source: Martech Zone

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

A Single Business Review Can Lift Its Conversions By 10%

Online review statistics show user-generated content can do miracles in terms of conversions.

A single review can have an enormous effect on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44% increase.

Source: RevLocal

63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review stats reveal the general appeal of a site can just go so far.

Source: Review Trackers

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you want to purchase a brand-new vehicle and there are a number of models which fit your criteria. How do you choose the best one for you? Well, you read the reviews.

With the help of other customers, you quickly decide on a model that works for you. That's how favorable reviews convert customers into customers.

Source: Consumer Affairs

73 Percent Of Consumers Believe Client Reviews Are More Vital Than Star And Number Ratings

Online review data make it clear individuals aren't pleased with ratings alone.

Client reviews make the statistics appear more authentic which is what the potential clients are looking for. Nearly a third of consumers state written reviews are the only function that makes them believe the sites' reviews are beneficial and appropriate.

Source: Fan and Fuel

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company

The star rating is the first thing consumers see. Still, users take note of other elements too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of United States consumers.

Source: Statista

86% Of Customers Would Consider Writing A Review For A Business

Your customers are your most important resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you give them a good experience.

Source: Brightlocal