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83% Of All Younger People Were Asked To Submit A Review Recently
Of those invited, 80% of clients did post a review. In general, companies have actually asked 66% of all customers to leave a review on their business.
Source: Brightlocal
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the money they invest at your business. If you give them a great experience, they will want to share it.
Source: Brightlocal
72 Percent Of Clients Will Not Take Action Before They Check Out Some Reviews
No matter how enticing your marketing is, you still require consumer reviews. There is no way around it. Clients are still willing to hear you out, however they rely on other people more.
Source: My Testimonial Engine
When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Element
Stats reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
If A Company Manages To Solve Issues Quickly And Efficiently, 95% Of Disappointed Consumers Will Go Back To A Business
Consumers don't anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there's absolutely nothing else a business can do to solve a concern, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency too.
The share of consumers, who focus on the number of reviews is presently at 46 percent.
Source: Brightlocal
The Majority Of Customers Aged 25 To 34 Wrote Reviews
According to Statista, the more youthful generations are seemingly the more vocal ones.
Source: Statista
Google Accounts For 57.5% Of All Reviews Throughout The World
Google is in the lead here, followed by Facebook as a remote second.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Earnings
Businesses that treat customers honorably normally prosper, review websites help make sure of that.
Source: Statuslabs
Unfavorable Reviews Can Improve Conversion By Up To 85 Percent
It sounds insane, but negative reviews can be a positive driver for users to devote more time on your site. According to online review statistics, people devote more than five times as long on a site when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
Consumers Might Invest 31% More With A Business That Has Fantastic Reviews
Take notice of this fact. The more detailed other users describe your product and services, the more cash you can charge and customer review stats reveal to us exactly just how much more.
Source: Martech Zone