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If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Use A Company
This stat is one of many that highlight the value of online rankings. Now that news of customer satisfaction travels this fast, keeping your customers delighted is more vital than ever.
57% of customers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.
Additionally, 11% looked only for organizations with a perfect five star rating.
Source: Brightlocal
A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Earnings
Businesses that treat customers fairly normally succeed, review sites help ensure of that.
Source: Statuslabs
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they realize the enormous impact user scores have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
15 Percent Of Users Don't Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15% of prospective customers will not even consider working with a business they can't find viewpoints about.
Source: Statuslabs
Only 6% Of Customers Do Not Trust Consumer Reviews At All
According to customer review data, a whopping 19% of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews initially.
Source: Statista
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends reveal people choose to comment if they had a positive experience, instead of a unfavorable or average one.
Source: Brightlocal
Online Product Reviews About An Item Can Improve Its Conversion Rate By An Unprecedented 270%
User review stats show the purchase possibility for a product with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
60% Of Customers Check Out Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social networks. With males being two times as likely to be affected than women.
Reviews and ranking data reveal people value the viewpoint of peers more than any other content.
Source: Collective Bias
70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Many people read many more reviews to get a clear view of how business is in fact doing. Don't depend on that figure alone.
Source: Brightlocal
A Solitary Business Review Can Raise Its Conversions By 10%
Online review stats reveal user-generated material can do wonders in terms of conversions.
A single review can have a massive effect on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44% increase.
Source: RevLocal
70 Percent Of Customers Prefer To Discover A Business By Means Of Posts And Reviews, Instead Of Ads
Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are without a doubt the very best way to find the truth about a service or product.
Source: Statuslabs
63.6% Of Customers Go To Google To Check For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.
These online review statistics show the general appeal of a site can only presume when it concerns trust.
Source: Review Trackers
Clients Could Invest 31 Percent More With A Business That Has Excellent Reviews
Focus on this fact. The better other users describe your services or product, the more cash you can charge and consumer review stats reveal to us exactly how much more.
Source: Martech Zone
Positive Reviews Encourage 68 Percent Of Consumers To Use Local Businesses
Considering that the vast bulk of consumers check out reviews, you would want yours to be enticing to new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Customer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the maker states. The reason, manufacturers' descriptions are essentially ads.
Source: Martech Zone
73 Percent Of Consumers Think Consumer Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear people aren't satisfied with scores alone.
Customer reviews make the statistics appear more authentic which is what the prospective clients are looking for. Almost a third of consumers state written reviews are the only feature that makes them think the sites' reviews are useful and pertinent.
Source: Fan and Fuel