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A One Star Increase In Rating Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat consumers honorably usually prosper, review websites help ensure of that.
Source: Statuslabs
Consumers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. Purchasing decisions are made rapidly.
Online reviews are obviously persuasive, yet marketers haven't necessarily come to value the power of them.
Source: Martech Zone
73 Percent Of Customers Believe Consumer Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear people aren't pleased with scores alone.
Customer reviews make the stats appear more genuine which is what the potential customers are looking for. Almost a third of consumers state composed reviews are the only function that makes them think the websites' reviews are useful and relevant.
Source: Fan and Fuel
77% Of Customers Don't Trust Reviews That Are Older Than 3 Months
Consumers don't care how great your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that companies ought to be constantly asking for reviews.
Source: Statuslabs
83 Percent Of Consumers Do Not Trust Advertising
The traditional channels to reach consumers aren't as influential as they used to be. Many users who no longer trust advertisements pick to pay attention to clients' suggestions online.
Source: Statuslabs
67% Of Consumers Admit Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
When consumers have to pick a solution provider, reviews have a huge influence on their decision.
Source: DemandGenReport
Negative Reviews Can Increase Conversion By As Much As 85 Percent
It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your site. According to online review stats, individuals devote more than five times as long on a site when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
63.6 Percent Of Customers Visit Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.
These online review stats reveal the basic appeal of a site can just go so far when it pertains to trust.
Source: Review Trackers
When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Element
Statistics reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website
Typically, 142 million consumers visit Yelp on a monthly basis. If you haven't claimed your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
One-half Of All Millennial's "Constantly" Read Online Reviews For Companies
More youthful individuals know the worth of being informed. User-generated content has an unassailable influence on consumers.
They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are different though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
86 Percent Of Customers Would Consider Composing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they spend at your business. They will be ready to share it if you offer them a great experience.
Source: Brightlocal