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91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies doubt the integrity of online reviews. However, they understand the massive effect user scores have on their business. Undesirable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
67% Of Consumers Claim That Reviews Are A "Extremely Important" Factor When Selecting A Service Provider
Reviews have a massive impact on their decision when clients have to select a solution provider.
Source: DemandGenReport
77% Of Clients Don't Trust Reviews That Are Older Than 3 Months
Customers don't care how good your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that businesses need to be constantly requesting reviews.
Source: Statuslabs
60% Of Consumers Consult Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store shopping is influenced substantially by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.
Reviews and ranking statistics show people value the viewpoint of peers more than any other content.
Source: Collective Bias
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management stats show a business's reputation does not impact just the consumers. Potential employees also look at ratings and take a look at reviews.
Source: Deloitte
89% Of Buyers Like To Read Reviews On Their Smart Devices
Be it by means of an app or a mobile internet browser, customers prefer to read reviews on their mobile phones.
Source: Statista
95% Of Unhappy Consumers Will Return To A Company If A Business Takes Care Of Problems Quickly And Efficiently
Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's absolutely nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
82% Of Customers Visit Review Websites Since They Want To Acquire An Item Or A Service And Wish To Get The Truth About The Businesses Products And Services.
Users come because they have actually currently formed a buying decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal
Reviews Shared On Twitter Can Improve Revenues By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Consumers Might Invest 31% More With A Business That Has Excellent Reviews
Take note of this fact. The better other users describe your product and services, the more cash you can charge and consumer review statistics show us exactly how much more.
Source: Martech Zone
88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Data reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Software Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% utilized online reviews to choose a medical professional or a legal representative.
Young people (age 18-35) are even more likely to hire a professional based on online reviews. Only 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters
91% Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review stats place clients' reviews as the most trustworthy source of recommendations. Online reviews usually bring the very same weight as advice from loved ones.
Source: Brightlocal