Over Half Of People Aged 25-34 Submitted Reviews

According to Statista, the more youthful generations are clearly the more opinionated ones.

Source: Statista

Reviews Shared On Twitter Can Increase Revenues By 6.46%

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

A One Star Boost In Ranking Can Cause A 5% To 9% Increase In Business Earnings

Businesses that treat customers honorably normally succeed, review sites help make certain of that.

Source: Statuslabs

86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they invest at your business. If you provide a great experience, they will be willing to share it.

Source: Brightlocal

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Use A Company

This stat is among numerous that highlight the significance of online scores. Now that news of consumer complete satisfaction travels this quick, keeping your customers delighted is more vital than ever.

57 percent of customers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked just for services with a best five star ranking.

Source: Brightlocal

More Than Four Negative Reviews About A Company Or Product Might Reduce Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to choose not to buy. Three negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people check out a lot more reviews to get an idea of how business is really doing. Don't depend on that figure alone.

Source: Brightlocal

Positive Reviews Motivate 68% Of Customers To Choose Local Businesses

Given that the vast majority of customers read reviews, you'd want yours to be appealing to brand-new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

89% Of Clients Like To Read Reviews Using Their Mobile Devices

Be it through an app or a mobile internet browser, people young and old prefer to read reviews on their mobile devices.

Source: Statista

When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Element

Statistics reveal that reviews were more effective than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read customer reviews, agree that it increases their purchasing confidence.

Organizations use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

63.6 Percent Of Consumers Check Out Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

These online review statistics show the general appeal of a website can just presume when it pertains to trust.

Source: Review Trackers

The Typical Review Length Has Become 65% Shorter Since 2010

In recent years reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

67% Of Customers Report Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider

Reviews have a massive impact on their decision when clients have to pick a solution provider.

Source: DemandGenReport

Online Item Reviews About An Item Can Boost Its Conversion Rate By An Unprecedented 270%

User review stats reveal the purchase probability for a product with 5 reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz