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Software Application Reviews Influence Over 98 Percent Of All Buyers
18% of software buyers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
83 Percent Of Customers Don't Trust Advertising
The conventional channels to reach clients aren't as influential as they utilized to be. Most users who no longer trust advertisements select to take notice of customers' recommendations online.
Source: Statuslabs
64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read customer reviews, agree that it increases their purchasing confidence.
Businesses use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Google Accounts For 57.5 Percent Of All Reviews Around The World
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
These the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
71% Of Millennials Browse Customer Reviews Of Expert Services
Over half of all individuals in need of a professional service turn to online reviews.
According to online reviews data, 59% used online reviews to select a legal representative or a doctor.
Young people (age 18-35) are even more inclined to work with a professional based on online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
Online Product Reviews About An Item Can Increase Its Conversion Rate By A Staggering 270 Percent
User review stats show the purchase probability for an item with 5 reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses
More youthful individuals understand the worth of being informed. User-generated material has an unassailable effect on consumers.
If businesses stop to consider the power of consumer reviews over millennials, they will recognize what they've been missing out on. Older people are various though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
77% Of Consumers Don't Rely On Reviews That Are Older Than Three Months
Customers don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that businesses ought to be continuously requesting reviews.
Source: Statuslabs
90% Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals say about very first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
The Average Review Word Count Has Become 65% Much Shorter Since 2010
Currently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.
Source: Review Trackers
Over Half Of Consumers Aged 25 To 34 Wrote Reviews
According to Statista, the more youthful generations are reportedly the more opinionated ones.
Source: Statista
30% Of Customers Feel Favorable To A Company Which Answers Online Reviews
Communicating with your clients develops trust. Even something like reacting to their reviews and comments can make them feel valued.
As you may expect, customers who feel this way are happy to spend more cash with a company.
Source: Statuslabs
89% Of Customers Like To Read Reviews On Their Smartphones
Be it via an app or a mobile internet browser, people today prefer to read reviews on their phones.
Source: Statista
A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat consumers honorably usually flourish, review sites help make certain of that.
Source: Statuslabs
88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Data reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
74 Percent Of Regional Companies Have At Least One Google Review
A single review is far from adequate to improve your site's SERP ranking.
Looking at online ratings statistics, we learnt that a business requires to have at least 40 reviews before customers "Award" it with a star.
Source: Brightlocal
98% Of Yelp's Visitors Purchased From A Business They Found On The Site
Usually, 142 million consumers visit Yelp monthly. This is as excellent a time as any if you haven't claimed your totally free Yelp business page.
Source: RevLocal
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists read approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they read reviews 'constantly' or 'extremely often'.
Source: Trust You