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A Lot Of Best-selling Products Have A Typical Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. Somebody always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Sometimes a lower score actually helps your overall score.
According to customer rating statistics, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
89% Of Customers Browse A Businesses Responses To Reviews
Not only do a lot of clients read the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
77% Of Clients Would Certainly Give A Review If They Were Asked
More than a 35% would leave a review to advise others about their client experience and 24% would certainly direct their review to the business itself.
Over a 26% would want to leave a review to help other people with their decision making process.
Source: Podium
70 Percent Of Customers Choose To Find Out About A Business By Means Of Reviews And Articles, Instead Of Advertisements
Advertisements are all well and good, but it deserves attempting a different approach also. Reviews are by far the very best way to find the truth about a service or product.
Source: Statuslabs
Most Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a negative or average one.
Source: Brightlocal
49% Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of customers, who pay attention to the number of reviews is presently at 46 percent.
Source: Brightlocal
A Single Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated material can do wonders in regards to conversions.
A single review can have a huge effect on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44 percent increase.
Source: RevLocal
Favorable Reviews Motivate 68% Of Customers To Choose A Local Business
Considering that the large majority of customers read reviews, you would want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Across The World
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
These the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
67% Of Customers Say Reviews Are A "Very Crucial" Factor When Picking A Solution Provider
Reviews have a massive impact on their decision when consumers have to choose a solution provider.
Source: DemandGenReport
Software Application Reviews Influence Over 98 Percent Of All Buyers
18% of software buyers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
The Majority Of Clients Aged 25-34 Wrote Reviews
According to Statista, the more youthful generations are surprisingly the more vocal ones.
Source: Statista
91% Of Millennials Have Faith In Online Reviews As Much As Loved Ones
Online review stats position customers' reviews as the most credible source of recommendations. Online reviews usually bring the same weight as guidance from family and friends.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Expert Services
Over half of all individuals in need of an expert service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to choose an attorney or a doctor.
Young people (age 18-35) are even more likely to employ a professional based upon online reviews. Just 19% of millennials will consider employing an attorney without any.
Source: Thomson Reuters
83% Of Customers Don't Rely On Advertising
The traditional channels to reach consumers aren't as prominent as they utilized to be. Most users who no longer trust advertisements select to pay attention to consumers' recommendations online.
Source: Statuslabs