77% Of Clients Would Leave A Review If They Were Asked

More than a 35% would submit a review to educate others about their client experience and 24% would certainly direct their review to the business itself.

Over a 26% would want to submit a review to help other individuals with their decision making process.

Source: Podium

71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all people in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to select a physician or an attorney.

Younger people (age 18-35) are much more inclined to hire a professional based upon online reviews. Only 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

30% Of Clients Feel Comfortable With A Business Which Responds To Online Reviews

Keeping in touch with your clients develops trust. Even something as simple as responding to their comments and reviews can make them feel valued.

As you may anticipate, customers who feel this way are going to spend more cash with a business.

Source: Statuslabs

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Consumers

24% of US shoppers consider reviews as 'very influential'.

To show the significance of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those very same consumers are also willing to accept slower shipping times for such products.

Source: Turntonetworks

77% Of Consumers Do Not Rely On Reviews That Are Older Than Three Months

Consumers don't care how great your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

Customer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the maker says. The reason, producers' descriptions are essentially ads.

Source: Martech Zone

67% Of Consumers Report Reviews Are A "Very Important" Factor When Picking A Service Provider

When consumers have to choose a service provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star score is the first thing consumers see. Still, users take notice of other elements also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of US consumers.

Source: Statista

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Just 6 Percent Of Consumers Don't Trust Customer Reviews At All

According to client review stats, a tremendous 19 percent of customers constantly rely on online reviews and never ever a buy without checking out reviews initially.

Source: Statista

Positive Reviews Encourage 68 Percent Of Consumers To Choose A Local Business

Because the large majority of consumers read reviews, you'd want yours to be appealing to new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Reviews Published On Twitter Can Help Increase Revenues By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo