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Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you wish to purchase a brand-new vehicle and there are numerous models which fit your requirements. How do you choose the best one for you? Well, you read the reviews.
With the help of other customers, you manage to select a model that works for you. That's how positive reviews convert consumers into customers.
Source: Consumer Affairs
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
98% Of Yelp's Browsers Purchased From A Business They Found On The Site
Usually, 142 million customers go to Yelp each month. This is as great a time as any if you have not claimed your totally free Yelp business page.
Source: RevLocal
Reviews Shared On Twitter Can Help Grow Revenues By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
49% Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency also.
The share of consumers, who take note of the variety of reviews is presently at 46 percent.
Source: Brightlocal
77% Of Individuals Do Not Rely On Reviews That Are Older Than 3 Months
Customers don't care how great your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that businesses should to be constantly asking for reviews.
Source: Statuslabs
82% Of Customers Visit Review Sites Because They Wish To Purchase An Item Or A Service And Wish To Get The Truth About Business Services And Products.
Users come since they have already formed a buying decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal
15% Of Customers Don't Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15% of potential consumers will not even consider doing business with a business they can't find opinions about.
Source: Statuslabs
67% Of Customers Say Reviews Are A "Extremely Important" Factor When Picking A Solution Provider
When consumers have to pick a service provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
30% Of Consumers Feel Positive About A Business Which Responds To Online Reviews
Staying connected with your clients develops trust. Even something like reacting to their comments and reviews can make them feel valued.
As you may anticipate, customers who feel this way are going to spend more money with a company.
Source: Statuslabs
88% Of Executives Judge Reputation Risk As A Leading Business Concern
Reputation management stats show a company's reputation does not impact simply the consumers. Potential employees likewise take a look at ratings and read reviews.
Source: Deloitte
71% Of Millennials Search Customer Reviews Of Professional Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews statistics, 59% used online reviews to choose a physician or a legal representative.
Younger people (age 18-35) are a lot more likely to hire an expert based upon online reviews. Just 19% of millennials will consider employing an attorney without any.
Source: Thomson Reuters
More Than Four Negative Reviews About A Company Or Product May Decrease Sales By 70%
One negative review suffices for 35 percent of a site's visitors to decide not to buy. Three negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the manufacturer says. The reason, makers' descriptions are basically ads.
Source: Martech Zone