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Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a remarkably low number of businesses really use them.
Although we now understand why consumer reviews are so effective, a lot of businesses apparently do not.
Source: LsaInsider
70 Percent Of Consumers Choose To Learn About A Business By Means Of Reviews And Articles, Rather Than Advertisements
Ads are all well and good, but it deserves attempting a different approach too. Reviews are without a doubt the very best way to discover the truth about a service or product.
Source: Statuslabs
53% Of Consumers Expect Businesses To Reply Within A Week To Negative Reviews
Online review statistics reveal that 63% of consumer reviews stay without a reaction. That's too bad, since those businesses are losing customers that way.
Source: Review Trackers
77% Of Individuals Do Not Rely On Reviews That Are Older Than 3 Months
Consumers don't care how great your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that companies need to be continuously asking for reviews.
Source: Statuslabs
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can also affect our buying decisions.
According to social reviews statistics, Facebook impacts over half of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics reveal that four out of 5 users are most likely to trust a local business.
Source: RevLocal
US Shoppers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews
When people check out reviews, they concentrate on various elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA customers.
Source: Statista
A Lot Of Best-selling Items Have A Typical Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to client rating statistics, conversion rates begin to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
Software Application Reviews Impact Over 98% Of All Buyers
18% of software buyers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
63.6 Percent Of Customers Visit Google To Check For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
These online review statistics show the basic appeal of a website can just go so far when it concerns trust.
Source: Review Trackers
89% Of Buyers Want To Read Reviews Using Their Cell Phones
Be it by means of an app or a mobile browser, clients choose to read reviews on their smart phones.
Source: Statista
Customers Might Invest 31% More With A Business That Has Fantastic Reviews
Pay attention to this fact. The better other users explain your product or service, the more cash you can charge and customer review statistics reveal to us precisely just how much more.
Source: Martech Zone
The Majority Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a negative or average one.
Source: Brightlocal
90% Of Buyers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals state about impressions, right?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
Think about asking your visitors to compose one if you don't have reviews on your website.
Source: Martech Zone