Online Item Reviews About A Product Can Amplify Its Conversion Rate By An Incredible 270%

User review statistics show the purchase probability for an item with five reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

82% Of Customers Check Out Review Sites Because They Wish To Acquire A Service Or A Product And Want To Get The Truth About Business Product Or Services.

Review websites are places that customers go to get the facts about a service, product or business. Users come because they have currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

89% Of Individuals Prefer To Read Reviews Using Their Mobile Devices

Be it via an app or a mobile browser, most people prefer to read reviews on their smart phones.

Source: Statista

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to buy a brand-new automobile and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read reviews.

With the help of other people, you quickly select a model that works for you. That's how favorable reviews transform customers into consumers.

Source: Consumer Affairs

98% Of Yelp's Website Visitors Purchased From A Business They Found On The Site

Typically, 142 million customers visit Yelp monthly. This is as good a time as any if you have not claimed your free Yelp business page.

Source: RevLocal

Negative Reviews Can Boost Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive driver for users to devote more time on your website. According to online review stats, people spend more than five times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews

Online review statistics prove that 63% of consumer reviews go on without a response. That's too bad, due to the fact that those companies are losing customers that way.

Source: Review Trackers

49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of consumers, who focus on the number of reviews is currently at 46%.

Source: Brightlocal

71% Of Millennials Search Consumer Reviews Of Professional Services

More than half of all individuals in need of a professional service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to select an attorney or a physician.

Young people (age 18-35) are even more likely to work with an expert based upon online reviews. Only 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Utilize An Organisation

This stat is among many that highlight the importance of online ratings. Now that news of customer satisfaction travels this fast, keeping your clients delighted is more crucial than ever.

57 percent of customers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked just for companies with a perfect five star score.

Source: Brightlocal

95% Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'constantly' or 'extremely frequently'.

Source: Trust You

72% Of Consumers Will Not Take Action Before They Read Some Reviews

Regardless of how enticing your marketing is, you still require consumer reviews. There's no skirting around it. Consumers are still ready to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010

Currently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

Positive Reviews Encourage 68 Percent Of Consumers To Use Local Businesses

Because the huge bulk of consumers check out reviews, you would want yours to be inviting to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal