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Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
A Solitary Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated content can do miracles in regards to conversions.
A single review can have a massive impact on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44 percent boost.
Source: RevLocal
A Lot Of Best Selling Items Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star rankings.
According to customer rating stats, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center
90% Of Buyers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about first impressions, right?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you don't have reviews on your website, consider asking your visitors to compose one.
Source: Martech Zone
Only 6 Percent Of Customers Don't Trust Consumer Reviews At All
According to client review stats, a whopping 19% of customers always rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
If A Company Manages To Solve Issues Rapidly And Effectively, 95% Of Disappointed Clients Will Go Back To A Company
Consumers do not expect you to be perfect. When things go wrong, they do expect you to fix things. If there's nothing else a company can do to solve an issue, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
86% Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most important resource, and it's not just because of the money they invest at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all people in need of a professional service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to choose a physician or a lawyer.
Younger people (age 18-35) are even more inclined to hire an expert based on online reviews. Just 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
73% Of Consumers Think Client Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear individuals aren't pleased with scores alone.
Written reviews make the stats appear more authentic which is what the prospective customers are looking for. Almost a third of customers say composed reviews are the only function that makes them think the sites' reviews are pertinent and beneficial.
Source: Fan and Fuel
70% Of Consumers Prefer To Discover A Business By Means Of Posts And Reviews, Rather Than Ads
Advertisements are all well and good, but it deserves trying a different approach also. Reviews are without a doubt the best method to find the truth about a service or product.
Source: Statuslabs
89% Of Clients Review A Businesses Reactions To Reviews
Not only do the majority of clients check out the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.
Source: Brightlocal
Most Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a average or unfavorable one.
Source: Brightlocal