A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat customers fairly generally flourish, review websites help ensure of that.

Source: Statuslabs

89% Of Consumers Review A Companies Responses To Reviews

Not only do the majority of individuals check out the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

American Shoppers View "Product Performance" To Be The Most Useful Detail In Product Reviews

They focus on various aspects of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of US customers.

Source: Statista

64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out client reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Use A Service

This stat is one of lots of that highlight the importance of online rankings. Now that news of customer fulfillment travels this fast, keeping your consumers delighted is more important than ever.

57% of consumers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked only for businesses with an ideal five star rating.

Source: Brightlocal

63.6 Percent Of Customers Visit Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats show the basic appeal of a site can only go so far.

Source: Review Trackers

90 Percent Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you do not have reviews on your site, consider asking your visitors to compose one.

Source: Martech Zone

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More

We already touched upon the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are favorable. People anticipate to see some unfavorable reviews.

Source: Capterra

53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews

Online review statistics show that 63% of customer reviews stay without a response. That's too bad, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review statistics show user-generated material can do wonders in regards to conversions.

A single review can have a massive impact on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44 percent increase.

Source: RevLocal

70 Percent Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Many people check out much more reviews to get a better idea of how business is really doing. Do not depend on that statistic alone.

Source: Brightlocal

67% Of Customers Admit Reviews Are A "Very Important" Factor When Choosing A Service Provider

When clients need to select a solution provider, reviews have a massive influence on their decision.

Source: DemandGenReport

73% Of Consumers Believe Customer Reviews Are More Important Than Star And Number Ratings

Online review stats make it clear individuals aren't satisfied with scores alone.

Client reviews make the stats appear more authentic which is what the potential consumers are looking for. Practically a third of consumers say written reviews are the only function that makes them think the sites' reviews are useful and appropriate.

Source: Fan and Fuel

30% Of Customers Feel Comfortable With A Company Which Responds To Online Reviews

Communicating with your consumers creates trust. Even something easy like responding to their reviews and comments can make them feel valued.

As you may anticipate, customers who feel this way are more willing to invest more cash with a business.

Source: Statuslabs

15% Of Buyers Don't Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of potential customers will not even consider working with a company they can't find opinions about.

Source: Statuslabs

89% Of Consumers Choose To Read Reviews Using Their Mobile Devices

Be it by means of an app or a mobile browser, people prefer to read reviews on their cell phones.

Source: Statista

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Consumers

24% of US buyers consider reviews as 'incredibly influential'.

To illustrate the importance of online reviews and rankings, did you know that 81% of consumers will pay more for a product with reviews and those same clients are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks