Customer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the manufacturer says. The reason, makers' descriptions are generally ads.

Source: Martech Zone

More Than Half Of Customers Will Not Utilize A Business If It Has Less Than A 4 Star Score

This stat is among lots of that show the significance of online ratings. Now that news of client satisfaction travels this quick, keeping your consumers delighted is more crucial than ever.

57 percent of consumers have actually searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for companies with an ideal five star ranking.

Source: Brightlocal

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to buy a brand-new vehicle and there are several models which fit your criteria. How do you pick the best one for you? Well, you read reviews.

With the help of other customers, you manage to pick one that works for you. That's how positive reviews transform consumers into customers.

Source: Consumer Affairs

Many Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a average or unfavorable one.

Source: Brightlocal

The Typical Review Word Count Has Actually Gotten 65% Shorter Since 2010

At this present time reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70%

One negative review suffices for 35% of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

86% Of Consumers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they spend at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal

77% Of Clients Don't Trust Reviews That Are Older Than Three Months

Consumers don't care how excellent your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat clients well generally prosper, review websites help ensure of that.

Source: Statuslabs

61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars

Overall 2 out of 3 businesses have exceptional and great rankings. Only 5% of companies have a score listed below three stars.

Source: Brightlocal

Reviews Published On Twitter Can Help Boost Sales By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

Unfavorable Reviews Can Improve Conversion By Up To 85 Percent

It sounds insane, however negative reviews can be a positive factor for users to spend more time on your website. According to online review data, individuals spend more than five times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

Google Represents 57.5% Of All Reviews Across The World

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

Here are the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

US Consumers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people check out reviews, they concentrate on different aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

90 Percent Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what people state about first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone