61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars

Generally two thirds of businesses have good and exceptional rankings. Only 5% of businesses have a ranking below three stars.

Source: Brightlocal

74 Percent Of Regional Businesses Have At A Minimum, One Google Review

A single review is far from adequate to improve your website's SERP ranking.

Taking a look at online rankings data, we found out that a business requires to have an average of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics show that 63% of consumer reviews go on without a reply. That's too bad, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

70% Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read many more reviews to get a better idea of how business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal

Reviews Published On Twitter Can Help Improve Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. Consumers expect to see some unfavorable reviews.

Source: Capterra

30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews

Communicating with your customers develops trust. Even something as simple as reacting to their comments and reviews can make them feel valued.

As you might anticipate, clients who feel this way are ready to spend more cash with a company.

Source: Statuslabs

Many Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a supplier. Online review trends show people prefer to comment if they had a positive experience, rather than a negative or average one.

Source: Brightlocal

If A Company Deals With Problems Rapidly And Effectively, 95% Of Dissatisfied Clients Will Go Back To A Company

Customers don't expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there is absolutely nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

67% Of Customers Claim Reviews Are A "Very Important" Factor When Selecting A Solution Provider

Reviews have a huge effect on their decision when consumers have to select a service provider.

Source: DemandGenReport

A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat clients fairly generally prosper, review sites help make certain of that.

Source: Statuslabs

83 Percent Of Clients Don't Trust Advertising

The traditional channels to reach consumers aren't as prominent as they utilized to be. Many users who no longer trust ads pick to take notice of consumers' recommendations online.

Source: Statuslabs

70 Percent Of Customers Choose To Discover A Business Via Reviews And Short Articles, Instead Of Advertisements

Ads are all well and good, however it's worth attempting a different approach as well. Reviews are by far the best way to find the truth about a product or service.

Source: Statuslabs

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to buy a new car and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read online reviews.

With the help of other people, you quickly pick one that works for you. That's how positive reviews transform consumers into clients.

Source: Consumer Affairs

64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read customer reviews, agree that it increases their purchasing confidence.

Businesses use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

77% Of Clients Would Leave A Review If They Were Asked

More than a 35% would do it to educate others about their customer experience and 24% would probably direct their review to the company itself.

Over a 26% would be willing to leave a review to help other individuals with their decision making process.

Source: Podium