Most Popular Products Have A Typical Rating Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star rankings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. Sometimes a lower score really helps your overall score.

According to consumer rating statistics, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to choose a legal representative or a doctor.

Young people (age 18-35) are a lot more likely to employ an expert based upon online reviews. Only 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to buy a new car and there are numerous models which fit your criteria. How do you select the best one for you? Well, you read the reviews.

With the help of other people, you manage to select a model that works for you. That's how favorable reviews convert customers into clients.

Source: Consumer Affairs

A Solitary Business Review Can Raise Its Conversions By 10%

Online review stats show user-generated content can do wonders in regards to conversions.

A single review can have a substantial impact on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44% boost.

Source: RevLocal

Just 6 Percent Of Consumers Don't Rely On Customer Reviews At All

According to client review statistics, a tremendous 19 percent of consumers always trust online reviews and never a make a purchase without reading reviews.

Source: Statista

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the producer says. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

If A Business Takes Care Of Issues Quickly And Effectively, 95% Of Disappointed Clients Will Go Back To A Business

Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there is nothing else a business can do to solve a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months

Customers don't care how great your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs

Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

More youthful individuals understand the value of being informed. User-generated content has an unassailable effect on consumers.

If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been losing out on. Older people are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of client reviews stay without a reaction. That's too bad, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More

We already discussed the negative and positive reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. People anticipate to see some unfavorable reviews.

Source: Capterra

74 Percent Of Regional Businesses Have At Least 1 Google Review

A single review is far from sufficient to improve your website's SERP ranking.

Taking a look at online scores stats, we learnt that a business requires to have a minimum of 40 reviews before people "Award" it with a star.

Source: Brightlocal

Google Accounts For 57.5% Of All Reviews World-wide

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

Here are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

15 Percent Of Users Do Not Trust Businesses With No Online Reviews

No trust suggests no interactions. 15% of potential clients will not even think about doing business with a business they can't find opinions about.

Source: Statuslabs

30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews

Corresponding with your customers establishes trust. Even something as basic as responding to their reviews and remarks can make them feel appreciated.

As you may anticipate, clients who feel this way are more willing to invest more money with a business.

Source: Statuslabs

63.6 Percent Of Customers Visit Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

These online review stats reveal the general popularity of a site can only go so far when it comes to trust.

Source: Review Trackers

89% Of Clients Read A Companies Replies To Reviews

Not only do the majority of consumers read the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.

Source: Brightlocal