30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews

Corresponding with your clients establishes trust. Even something as basic as reacting to their comments and reviews can make them feel valued.

As you may expect, clients who feel this way are happy to spend more money with a company.

Source: Statuslabs

83% Of All Younger Shoppers Were Asked To Submit A Review Recently

Of those invited, 80% of clients did submit a review. In general, companies have actually asked 66% of all clients to give a review on their company.

Source: Brightlocal

73 Percent Of Customers Believe Written Reviews Are More Crucial Than Star And Number Scores

Online review statistics make it clear individuals aren't pleased with scores alone.

Consumer reviews make the stats appear more authentic which is what the potential consumers are searching for. Nearly a third of consumers say written reviews are the only feature that makes them believe the websites' reviews are pertinent and beneficial.

Source: Fan and Fuel

Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses

Younger individuals understand the worth of being informed. User-generated material has an unassailable impact on customers.

If businesses stop to consider the power of customer reviews over millennials, they will recognize what they've been missing out on. Older people are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Google Accounts For 57.5 Percent Of All Reviews Around The Globe

Google remains in the lead here, followed by Facebook as a distant second.

Here's the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase probability for an item with five reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

More Than 4 Negative Reviews About A Company Or Service May Reduce Sales By 70%

One negative review is enough for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Most Best Selling Products Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to consumer rating statistics, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

70 Percent Of Customers Prefer To Find Out About A Business Via Reviews And Posts, Instead Of Ads

Advertisements are all well and good, however it's worth attempting a different approach too. Reviews are without a doubt the very best way to find the truth about a product or service.

Source: Statuslabs

Reviews Posted On Twitter Can Help Improve Revenues By 6.46%

Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

89% Of Clients Like To Read Reviews Using Their Smart Devices

Be it through an app or a mobile browser, people today choose to read reviews on their smart phones.

Source: Statista

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize A Business

This stat is among numerous that highlight the importance of online ratings. Now that news of consumer fulfillment travels this quick, keeping your customers pleased is more vital than ever.

57 percent of customers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked just for businesses with an ideal five star ranking.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Professional Services

Majority of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to choose an attorney or a physician.

Young people (age 18-35) are a lot more likely to employ a professional based upon online reviews. Just 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read client reviews, agree that it increases their buying confidence.

Companies use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista