Just 6% Of Customers Don't Trust Client Reviews At All

According to client review statistics, a whopping 19% of consumers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

70% Of Consumers Choose To Discover A Business Via Reviews And Short Articles, Rather Than Advertisements

Advertisements are all well and good, but it deserves attempting a different approach also. Reviews are without a doubt the best method to discover the truth about a service or product.

Source: Statuslabs

Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the maker states. The reason, manufacturers' descriptions are basically ads.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star score is the first thing customers see. Still, users pay attention to other elements also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of USA customers.

Source: Statista

88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management statistics suggest a business's reputation doesn't affect just the clients. Prospective team members also look at scores and take a look at reviews.

Source: Deloitte

83% Of All Young People Were Invited To Leave A Review Recently

Of those asked, 80% of clients did leave a review. In general, businesses have actually asked 66% of all consumers to post a review on their business.

Source: Brightlocal

Google Accounts For 57.5% Of All Reviews Throughout The World

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

Here are the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Aspect

Statistics reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats show that 63% of client reviews remain without a response. That's regrettable, because those businesses are losing consumers that way.

Source: Review Trackers

Customers Might Invest 31 Percent More With A Business That Has Excellent Reviews

Pay attention to this statistic. The more detailed other users explain your service or product, the more money you can charge and customer review stats reveal to us precisely just how much more.

Source: Martech Zone

30% Of Consumers Feel Favorable To A Business Which Responds To Online Reviews

Corresponding with your customers develops trust. Even something like responding to their reviews and comments can make them feel valued.

As you might expect, clients who feel this way are more willing to invest more money with a business.

Source: Statuslabs

86 Percent Of Customers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they invest at your business. If you provide a great experience, they will be willing to share it.

Source: Brightlocal

US Buyers View "Product Performance" To Be The Most Helpful Information In Product Reviews

When people check out reviews, they focus on various elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US customers.

Source: Statista

If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More

We already touched upon the positive and negative reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are fake. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

63.6% Of Consumers Check Out Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.

These online review statistics reveal the basic popularity of a website can just presume when it concerns trust.

Source: Review Trackers

Many Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a average or negative one.

Source: Brightlocal

A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Revenue

Businesses that treat consumers fairly generally flourish, review sites help ensure of that.

Source: Statuslabs