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91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses doubt the integrity of online reviews. However, they realize the huge impact user rankings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats prove that 63% of consumer reviews go on without a response. That's regrettable, since those companies are losing customers that way.
Source: Review Trackers
72 Percent Of Customers Will Not Take Action Before They Read Some Reviews
Regardless of how enticing your marketing is, you still need consumer reviews. There's no skirting around it. Customers are still willing to hear you out, but they trust other people more.
Source: My Testimonial Engine
89% Of Customers Like To Read Reviews On Their Mobile Devices
Be it by means of an app or a mobile browser, people choose to read reviews on their smart phones.
Source: Statista
Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Picking A Service Provider
Reviews have a massive effect on their decision when clients have to pick a solution provider.
Source: DemandGenReport
Over Half Of Shoppers Aged 25-34 Submitted Reviews
According to Statista, the younger generations are clearly the more vocal ones.
Source: Statista
Online Item Reviews About A Product Can Increase Its Conversion Rate By More Than 270%
User review stats show the purchase probability for a product with 5 reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
90% Of Customers Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals say about impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to compose one if you don't have reviews on your website.
Source: Martech Zone
Customer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are basically advertisements.
Source: Martech Zone
Consumers Might Spend 31 Percent More With A Business That Has Excellent Reviews
Take notice of this fact. The more detailed other users explain your product or service, the more money you can charge and consumer review stats show us exactly how much more.
Source: Martech Zone
83 Percent Of Consumers Don't Rely On Advertising
The standard channels to reach clients aren't as influential as they utilized to be. A lot of users who no longer trust ads choose to pay attention to clients' recommendations online.
Source: Statuslabs
70 Percent Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Many people read a lot more reviews to get a better idea of how the business is actually doing. Do not depend on that statistic alone.
Source: Brightlocal