70% Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people read much more reviews to get a clear view of how business is in fact doing. Don't depend upon that statistic alone.

Source: Brightlocal

Only 6 Percent Of Consumers Don't Rely On Customer Reviews At All

According to client review stats, a whopping 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews initially.

Source: Statista

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Positive Reviews Motivate 68% Of Customers To Use Local Businesses

Because the large majority of consumers check out reviews, you'd want yours to be appealing to brand-new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Use A Company

This stat is among lots of that show the importance of online rankings. Now that news of consumer complete satisfaction travels this quick, keeping your customers happy is more vital than ever.

57 percent of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked just for services with a best five star rating.

Source: Brightlocal

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to buy a new vehicle and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.

With the help of other customers, you manage to select a model that works for you. That's how favorable reviews convert consumers into consumers.

Source: Consumer Affairs

More Than Half Of People Aged 25-34 Wrote Reviews

According to Statista, the more youthful generations are clearly the more opinionated ones.

Source: Statista

98% Of Yelp's Visitors Bought From A Business They Found On The Site

Typically, 142 million customers visit Yelp every month. This is as good a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review stats put customers' reviews as the most trustworthy source of recommendations. Online reviews generally bring the very same weight as guidance from family and friends.

Source: Brightlocal

Only 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of businesses in fact use them.

Although we now understand why customer reviews are so effective, many businesses obviously do not.

Source: LsaInsider

83% Of Consumers Do Not Trust Advertising

The traditional channels to reach clients aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements pick to focus on consumers' suggestions online.

Source: Statuslabs

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'always' or 'extremely frequently'.

Source: Trust You

Due To The Fact That They Desire To Acquire A Service Or A Product And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Go To Review Sites.

Review websites are locations that customers go to get the facts about a service, product or business. Users come because they have already formed a purchase decision. The bulk of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

United States Shoppers View "Product Performance" To Be The Most Valuable Info In Product Reviews

They focus on different aspects of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American clients.

Source: Statista

77% Of Customers Would Likely Leave A Review If They Were Asked

More than a 35% would post a review to inform others about their consumer experience and 24% would most likely direct their review to the business itself.

Over a 26% would be willing to leave a review to assist other people with their decision making process.

Source: Podium

86 Percent Of Customers Would Consider Writing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the cash they invest at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal

53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review stats prove that 63% of consumer reviews stay without a reply. That's too bad, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers