91% Of Millennials Depend On Online Reviews As Much As Loved Ones

Online review stats put customers' reviews as the most trustworthy source of recommendations. Online reviews generally carry the very same weight as recommendations from family and friends.

Source: Brightlocal

89% Of Customers Review A Businesses Replies To Reviews

Not only do many shoppers check out the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.

Source: Brightlocal

Clients Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. For that reason, purchasing choices are made quickly.

Online reviews are clearly persuasive, yet online marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

Google Accounts For 57.5% Of All Reviews Globally

As can be expected, Google remains in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Clients Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Take note of this fact. The more detailed other users describe your service or product, the more cash you can charge and customer review stats reveal to us exactly just how much more.

Source: Martech Zone

Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Given that the vast bulk of consumers check out reviews, you'd want yours to be appealing to brand-new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

70% Of Customers Choose To Find Out About A Business Via Articles And Reviews, Instead Of Ads

Ads are all well and good, but it deserves attempting a different approach as well. Reviews are by far the very best method to discover the truth about a service or product.

Source: Statuslabs

98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website

Usually, 142 million customers go to Yelp each month. This is as excellent a time as any if you haven't claimed your totally free Yelp business page.

Source: RevLocal

61 Percent Of Local Businesses Have A Typical Rating Of 4 To 5 Stars

Typically two thirds of businesses have great and awesome ratings. Only 5% of companies have a score listed below three stars.

Source: Brightlocal

A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Earnings

Businesses that treat customers honorably typically succeed, review websites help ensure of that.

Source: Statuslabs

When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Aspect

Data reveal that reviews were more successful than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70%

One negative review is enough for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

89% Of Clients Want To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile internet browser, consumers prefer to read reviews on their mobile devices.

Source: Statista