67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

When customers have to choose a solution provider, reviews have a huge effect on their decision.

Source: DemandGenReport

Only 6 Percent Of Customers Don't Trust Client Reviews At All

According to client review data, a massive 19 percent of customers always trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies in fact make use of them.

Although we now know why client reviews are so powerful, many businesses apparently do not.

Source: LsaInsider

Google Accounts For 57.5 Percent Of All Reviews Throughout The World

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to buy a new vehicle and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.

With the help of other consumers, you manage to choose a model that works for you. That's how favorable reviews convert consumers into consumers.

Source: Consumer Affairs

95% Of Disappointed Clients Will Return To A Company If A Company Manages To Fix Problems Rapidly And Efficiently

Customers don't anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there's absolutely nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Factor

Data reveal that reviews were more successful than Television ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

Unfavorable Reviews Can Increase Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive factor for users to devote more time on your site. According to online review data, people devote more than 5 times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95% suspect censorship or faked reviews.

Source: Reevoo

98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Website

Usually, 142 million consumers visit Yelp on a monthly basis. This is as great a time as any if you haven't declared your complimentary Yelp business page.

Source: RevLocal

49 Percent Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of consumers, who take note of the variety of reviews is currently at 46%.

Source: Brightlocal

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out client reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

The Majority Of Individuals Aged 25-34 Wrote Reviews

According to Statista, the more youthful generations are clearly the more opinionated ones.

Source: Statista

Online Product Reviews About A Product Can Boost Its Conversion Rate By More Than 270%

User review statistics show the purchase possibility for an item with five reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

70% Of Consumers Prefer To Learn About A Business By Means Of Short Articles And Reviews, Instead Of Ads

Ads are all well and good, however it's worth trying a different approach as well. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs