72% Of Consumers Won't Take Action Unless They Check Out Some Reviews

No matter how appealing your marketing is, you still require consumer reviews. There's no other way around it. Customers are still willing to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

More Than Four Negative Reviews About A Business Or Service Might Decrease Sales By 70%

One negative review is enough for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Consumers Might Spend 31% More With A Business That Has Terrific Reviews

Focus on this fact. The better other users describe your product or service, the more money you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone

63.6 Percent Of Consumers Visit Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

These online review statistics reveal the basic popularity of a site can just presume when it comes to trust.

Source: Review Trackers

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to purchase a new automobile and there are numerous models which fit your requirements. How do you choose the very best one for you? Well, you read reviews.

With the help of other consumers, you quickly pick one that works for you. That's how favorable reviews transform consumers into consumers.

Source: Consumer Affairs

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star rating is the first thing customers see. Still, users take notice of other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA customers.

Source: Statista

If A Business Makes An Effort To Solve Problems Quickly And Effectively, 95% Of Unhappy Clients Will Return To A Company

Clients do not anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there is absolutely nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

89% Of Clients Browse A Businesses Feedback To Reviews

Not only do the majority of individuals check out the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.

Source: Brightlocal

A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Revenue

Businesses that treat customers well normally prosper, review websites help ensure of that.

Source: Statuslabs

60 Percent Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With males being twice as likely to be affected than women.

Reviews and rating stats show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

67% Of Customers Report Reviews Are A "Very Important" Factor When Selecting A Solution Provider

When clients need to pick a service provider, reviews have a massive influence on their decision.

Source: DemandGenReport

70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people read much more reviews to get a clear view of how the business is really doing. Do not depend upon that fact alone.

Source: Brightlocal

Positive Reviews Motivate 68% Of Customers To Use Local Businesses

Because the huge bulk of consumers read reviews, you'd want yours to be appealing to new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Customers

24% of US buyers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and scores, did you know that 81 percent of consumers will pay more for an item with reviews and those very same consumers are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

74% Of Local Companies Have At A Minimum, 1 Google Review

One review is far from sufficient to improve your site's SERP ranking.

Taking a look at online ratings statistics, we learnt that a company needs to have at least 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

Reviews Posted On Twitter Can Increase Sales By 6.46%

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo