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Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, producers' descriptions are generally advertisements.
Source: Martech Zone
90% Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about first impressions?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to write one.
Source: Martech Zone
Over Half Of Shoppers Aged 25-34 Published Reviews
According to Statista, the younger generations are surprisingly the more vocal ones.
Source: Statista
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our purchasing decisions.
According to social reviews statistics, Facebook impacts over half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics reveal that 4 out of 5 users are likely to trust a local business.
Source: RevLocal
Half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses
More youthful people know the value of being informed. User-generated content has an unassailable impact on consumers.
They will understand what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
A Lot Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends show people prefer to comment if they had a positive experience, instead of a unfavorable or average one.
Source: Brightlocal
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More
We already touched upon the negative and positive reviews and their result on consumers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. Consumers anticipate to see some negative reviews.
Source: Capterra
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of consumers, who take note of the number of reviews is currently at 46%.
Source: Brightlocal
A One Star Boost In Ranking Can Cause A 5% To 9% Increase In Business Profits
Businesses that treat customers well typically succeed, review sites help make sure of that.
Source: Statuslabs
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they realize the enormous impact user ratings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
70 Percent Of Consumers Prefer To Find Out About A Business By Means Of Articles And Reviews, Instead Of Ads
Ads are all well and good, but it deserves trying a different approach as well. Reviews are without a doubt the best method to discover the truth about a product or service.
Source: Statuslabs
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
98 Percent Of Yelp's Browsers Bought From A Business They Found On The Website
Normally, 142 million customers go to Yelp each month. This is as great a time as any if you haven't claimed your complimentary Yelp business page.
Source: RevLocal
64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out consumer reviews, concur that it increases their buying confidence.
Businesses use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
88% Of Executives Judge Reputation Risk As A Top Business Concern
Reputation management statistics show a company's reputation does not impact just the clients. Potential team members likewise take a look at ratings and read reviews.
Source: Deloitte
Just 6 Percent Of Consumers Don't Rely On Client Reviews At All
According to client review data, a whopping 19 percent of consumers constantly trust online reviews and never a make a purchase without reading reviews.
Source: Statista
63.6 Percent Of Customers Check Out Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.
When it comes to trust, these online review stats reveal the basic appeal of a site can just go so far.
Source: Review Trackers