60% Of Customers Refer To Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With men being two times as likely to be affected than women.

Reviews and score statistics show people value the viewpoint of peers more than any other material.

Source: Collective Bias

More Than Half Of Consumers Won't Use A Business If It Has Less Than A 4 Star Ranking

This stat is one of many that show the value of online scores. Now that news of consumer fulfillment travels this quick, keeping your customers pleased is more important than ever.

57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11% looked just for companies with a perfect five star ranking.

Source: Brightlocal

If A Business Manages To Resolve Problems Quickly And Effectively, 95% Of Disappointed Clients Will Return To A Company

Consumers do not expect you to be perfect. They do expect you to remedy things when they go wrong. If there's nothing else a company can do to solve a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

70% Of Customers Prefer To Learn About A Business Through Reviews And Articles, Instead Of Advertisements

Advertisements are all well and good, but it's worth attempting a different approach too. Reviews are without a doubt the very best way to find the truth about a product or service.

Source: Statuslabs

The Average Review Word Count Has Gotten 65% Much Shorter Since 2010

Currently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers

61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars

Typically 2 out of 3 businesses have exceptional and great rankings. Just 5% of businesses have a score below three stars.

Source: Brightlocal

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies doubt the integrity of online reviews. However, they realize the huge impact user scores have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

83 Percent Of Clients Don't Trust Advertising

The conventional channels to reach clients aren't as influential as they utilized to be. Many users who no longer trust advertisements choose to take note of consumers' suggestions online.

Source: Statuslabs

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to purchase a new automobile and there are several models which fit your requirements. How do you pick the very best one for you? Well, you read reviews.

With the help of other consumers, you quickly select a model that works for you. That's how favorable reviews convert consumers into customers.

Source: Consumer Affairs

Reviews Shared On Twitter Can Increase Revenues By 6.46%

Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

73 Percent Of Consumers Think Customer Reviews Are More Important Than Star And Number Rankings

Online review data make it clear individuals aren't pleased with scores alone.

Customer reviews make the stats appear more genuine which is what the potential clients are looking for. Almost a third of customers state written reviews are the only function that makes them think the sites' reviews are appropriate and beneficial.

Source: Fan and Fuel

When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Factor

Data reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

88% Of Executives View Reputation Risk As A Leading Business Concern

Reputation management stats indicate a company's reputation doesn't affect simply the customers. Potential team members also take a look at ratings and take a look at reviews.

Source: Deloitte