49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who pay attention to the variety of reviews is presently at 46 percent.

Source: Brightlocal

53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics reveal that 63% of client reviews go on without a reply. That's regrettable, since those businesses are losing consumers that way.

Source: Review Trackers

82% Of Consumers Visit Review Sites Due To The Fact That They Want To Acquire A Service Or A Product And Wish To Get The Facts About Business Services And Products.

Users come due to the fact that they have actually already formed a purchase decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses

More youthful people understand the value of being informed. User-generated material has an indisputable influence on consumers.

If businesses stop to consider the power of client reviews over millennials, they will understand what they've been losing out on. Older people are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

15 Percent Of Visitors Do Not Trust Businesses Without Having Online Reviews

No trust means no interactions. 15 percent of prospective customers will not even think about working with a business they can't find viewpoints about.

Source: Statuslabs

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise affect our buying decisions.

According to social reviews stats, Facebook impacts the majority of users' purchase decisions.

Facebook reviews statistics reveal that 4 out of 5 users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses really utilize them.

Although we now understand why client reviews are so powerful, the majority of businesses obviously don't.

Source: LsaInsider

Positive Reviews Encourage 68 Percent Of Customers To Choose A Local Business

Because the vast majority of customers read reviews, you'd want yours to be enticing to new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Only 6% Of Consumers Do Not Rely On Client Reviews At All

According to customer review data, a whopping 19% of consumers always trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

77% Of Consumers Do Not Rely On Reviews That Are Older Than 3 Months

Clients don't care how excellent your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

91% Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review stats position consumers' reviews as the most credible source of suggestions. Online reviews typically bring the same weight as suggestions from friends and family.

Source: Brightlocal

70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people read much more reviews to get an idea of how the business is in fact doing. Do not depend upon that statistic alone.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to select an attorney or a physician.

Young people (age 18-35) are a lot more likely to work with an expert based upon online reviews. Just 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who read consumer reviews, agree that it increases their purchasing confidence.

Businesses use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista