91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics position clients' reviews as the most credible source of suggestions. Online reviews normally bring the very same weight as recommendations from family and friends.

Source: Brightlocal

83% Of All Younger Customers Were Invited To Post A Review Recently

Of those asked, 80% of customers did leave a review. Overall, companies have actually asked 66% of all clients to leave a review on their business.

Source: Brightlocal

52% Of Customers Trust A Product More If It Has Unfavorable Reviews As Well

We already discussed the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

Google Accounts For 57.5 Percent Of All Reviews All Over The World

Google is in the lead here, followed by Facebook as a far-off second.

These are the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to purchase a brand-new vehicle and there are numerous models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.

With the help of other people, you quickly choose one that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

67% Of Customers Suggest Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider

Reviews have a massive effect on their decision when consumers have to select a solution provider.

Source: DemandGenReport

74% Of Regional Businesses Have At A Minimum, One Google Review

A single review is far from sufficient to improve your site's SERP ranking.

Looking at online ratings stats, we found out that a company needs to have an average of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

77% Of Consumers Would Certainly Give A Review If They Were Asked

More than a 35% would do it to inform others about their customer experience and 24% would undoubtedly direct their review to the company itself.

Over a 26% would be willing to submit a review to assist other people with their choice making process.

Source: Podium

Negative Reviews Can Boost Conversion By As Much As 85%

It sounds insane, however negative reviews can be a positive factor for users to devote more time on your website. According to online review statistics, people spend more than five times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

Over Half Of Customers Will Not Use A Company If It Has Less Than A 4 Star Score

This stat is one of numerous that illustrate the value of online scores. Now that news of client complete satisfaction travels this quick, keeping your consumers delighted is more crucial than ever.

57 percent of consumers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked only for organizations with a best five star rating.

Source: Brightlocal

89% Of Shoppers Prefer To Read Reviews On Their Smart Devices

Be it through an app or a mobile internet browser, people young and old prefer to read reviews on their mobile phones.

Source: Statista

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced substantially by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.

Reviews and score data reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

53% Of Americans Consider Product Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and desire the very best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the buying decision.

Source: Statista

98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Site

Usually, 142 million customers go to Yelp each month. If you have not claimed your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal