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88% Of Executives Judge Reputation Risk As A Top Business Concern
Reputation management stats show a business's reputation does not impact simply the customers. Potential team members also look at scores and read reviews.
Source: Deloitte
74 Percent Of Local Companies Have At A Minimum, One Google Review
A single review is far from adequate to enhance your website's SERP ranking.
Looking at online scores statistics, we learnt that a company requires to have approximately 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Utilize A Business
This stat is one of numerous that illustrate the significance of online ratings. Now that news of consumer satisfaction travels this fast, keeping your clients happy is more important than ever.
57 percent of customers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.
Moreover, 11 percent looked just for businesses with a perfect five star rating.
Source: Brightlocal
72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews
Regardless of how enticing your marketing is, you still need customer reviews. There's no other way around it. Customers are still willing to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars
Generally two-thirds of businesses have excellent and good rankings. Only 5% of businesses have a rating listed below three stars.
Source: Brightlocal
88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Data reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies doubt the integrity of online reviews. However, they understand the huge effect user ratings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Buyers Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users choose to get things done much faster. For that reason, purchasing choices are made quickly.
Online reviews are undoubtedly convincing, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise affect our buying decisions.
According to social reviews statistics, Facebook impacts more than half of users' purchase decisions.
Facebook reviews statistics expose that 4 out of five users are most likely to trust a local business if it has favorable reviews.
Source: RevLocal
77% Of Customers Do Not Trust Reviews That Are Older Than 3 Months
Customers don't care how good your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that businesses should to be constantly asking for reviews.
Source: Statuslabs
89% Of Clients Want To Read Reviews Using Their Mobile Devices
Be it via an app or a mobile browser, consumers choose to read reviews on their mobile phones.
Source: Statista
USA Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on different aspects of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of US customers.
Source: Statista