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Online Product Reviews About A Product Can Increase Its Conversion Rate By An Unprecedented 270%
User review stats reveal the purchase probability for a product with 5 reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
89% Of Clients Choose To Read Reviews Using Their Mobile Devices
Be it via an app or a mobile internet browser, people choose to read reviews on their cell phones.
Source: Statista
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of companies really make use of them.
Although we now know why customer reviews are so effective, the majority of businesses obviously don't.
Source: LsaInsider
67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Selecting A Service Provider
When clients have to choose a service provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
83% Of All Young Consumers Were Invited To Give A Review Recently
Of those invited, 80% of clients did give a review. In general, companies have asked 66% of all customers to leave a review on their business.
Source: Brightlocal
72 Percent Of Clients Won't Take Action Before They Check Out Some Reviews
Regardless of how tempting your marketing is, you still require client reviews. There is no skirting around it. Clients are still happy to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
95% Of Unhappy Clients Will Go Back To A Company If A Company Manages To Fix Problems Rapidly And Efficiently
Customers don't expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there is nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise influence our buying decisions.
According to social media reviews statistics, Facebook impacts more than half of users' purchase decisions.
Facebook reviews stats reveal that four out of 5 users are most likely to trust a local business if it has positive reviews.
Source: RevLocal
86 Percent Of Customers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you give them a great experience.
Source: Brightlocal
USA Shoppers View "Product Performance" To Be The Most Helpful Information In Product Reviews
When people read reviews, they focus on different aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA customers.
Source: Statista
Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially ads.
Source: Martech Zone
89% Of Customers Browse A Companies Replies To Reviews
Not only do a lot of customers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz