95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

30% Of Consumers Feel Comfortable With A Business Which Reacts To Online Reviews

Keeping in touch with your clients develops trust. Even something as simple as reacting to their remarks and reviews can make them feel appreciated.

As you might expect, clients who feel this way are happy to spend more money with a company.

Source: Statuslabs

Over Half Of Customers Won't Utilize A Company If It Has Less Than A 4 Star Ranking

This stat is among numerous that highlight the significance of online ratings. Now that news of consumer fulfillment travels this quick, keeping your clients delighted is more vital than ever.

57 percent of customers have actually searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11 percent looked just for organizations with an ideal five star ranking.

Source: Brightlocal

More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent

One negative review is enough for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Clients Might Spend 31% More With A Business That Has Excellent Reviews

Pay attention to this statistic. The better other users explain your product or service, the more money you can charge and consumer review statistics show us precisely just how much more.

Source: Martech Zone

64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read consumer reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who take notice of the number of reviews is presently at 46%.

Source: Brightlocal

83% Of All Younger People Were Invited To Post A Review Recently

Of those asked, 80% of consumers did leave a review. Overall, businesses have asked 66% of all customers to give a review on their business.

Source: Brightlocal

Reviews Posted On Twitter Can Boost Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

53% Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people read many more reviews to get a better idea of how business is really doing. Do not depend upon that figure alone.

Source: Brightlocal

98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site

Usually, 142 million consumers go to Yelp each month. This is as great a time as any if you haven't claimed your complimentary Yelp business page.

Source: RevLocal