30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews

Staying connected with your clients builds their trust. Even something as simple as responding to their reviews and remarks can make them feel valued.

As you may expect, customers who feel this way are ready to invest more money with a business.

Source: Statuslabs

91% Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review statistics position consumers' reviews as the most reliable source of recommendations. Online reviews typically bring the exact same weight as advice from friends and family.

Source: Brightlocal

49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency too.

The share of clients, who take notice of the number of reviews is currently at 46%.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Professional Services

More than half of all individuals in need of a professional service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to pick a medical professional or an attorney.

Younger people (age 18-35) are a lot more likely to hire an expert based upon online reviews. Only 19% of millennials will consider hiring a legal representative without any.

Source: Thomson Reuters

Positive Reviews Encourage 68% Of Consumers To Use A Local Business

Since the large bulk of consumers read reviews, you'd want yours to be appealing to new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Online Item Reviews About An Item Can Raise Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase likelihood for a product with five reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

15 Percent Of Buyers Don't Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15 percent of possible clients will not even consider doing business with a company they can't discover viewpoints about.

Source: Statuslabs

72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews

No matter how eye-catching your marketing is, you still need customer reviews. There's no other way around it. Consumers are still ready to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

Customer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the maker says. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star rating is the first thing consumers see. Still, users focus on other factors as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of United States consumers.

Source: Statista

82% Of Consumers Visit Review Websites Since They Want To Acquire A Service Or A Product And Want To Get The Facts About Business Products And Services.

Users come since they have already formed a purchase decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

More Than Half Of People Aged 25 To 34 Posted Reviews

According to Statista, the younger generations are evidently the more opinionated ones.

Source: Statista

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat customers well generally succeed, review websites help make sure of that.

Source: Statuslabs

77% Of Clients Would Undoubtedly Give A Review If They Were Asked

More than a 35% would leave a review to advise others about their consumer experience and 24% would rather direct their review to the business itself.

Over a 26% would want to post a review to help other people with their choice making process.

Source: Podium