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If They Were Asked, 77% Of Clients Would Definitely Submit A Review
More than a 35% would submit a review to inform others about their customer experience and 24% would rather direct their review to the business itself.
Over a 26% would want to submit a review to assist other individuals with their decision making process.
Source: Podium
64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out consumer reviews, concur that it increases their buying confidence.
Organizations utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends
Online review stats put clients' reviews as the most trustworthy source of suggestions. Online reviews normally carry the very same weight as recommendations from friends and family.
Source: Brightlocal
53% Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of Online Shopping.
Today's shoppers are smart and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
Online Item Reviews About A Product Can Increase Its Conversion Rate By A Whopping 270 Percent
User review statistics show the purchase possibility for a product with 5 reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
Reviews Posted On Twitter Can Grow Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
The Majority Of People Aged 25-34 Wrote Reviews
According to Statista, the younger generations are plainly the more vocal ones.
Source: Statista
77% Of Individuals Do Not Trust Reviews That Are Older Than 3 Months
Clients don't care how great your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that businesses need to be constantly asking for reviews.
Source: Statuslabs
More Than Four Negative Reviews About A Business Or Product Might Decrease Sales By 70%
One negative review is enough for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Software Application Reviews Impact Over 98% Of All Buyers
18% of software buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Consumers Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. Buying choices are made quickly.
Online reviews are obviously convincing, yet online marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management statistics show a business's reputation does not affect just the clients. Potential team members also look at ratings and read reviews.
Source: Deloitte
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated material can do miracles in regards to conversions.
A single review can have a substantial influence on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44 percent increase.
Source: RevLocal
63.6 Percent Of Consumers Go To Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.
These online review stats show the basic appeal of a website can only go so far when it pertains to trust.
Source: Review Trackers
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the positive and negative reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. Consumers anticipate to see some negative reviews.
Source: Capterra
Just 6 Percent Of Customers Don't Rely On Customer Reviews At All
According to client review statistics, a massive 19% of consumers always trust online reviews and never a make a purchase without reading reviews.
Source: Statista
73% Of Consumers Believe Client Reviews Are More Crucial Than Star And Number Scores
Online review data make it clear individuals aren't pleased with ratings alone.
Written reviews make the stats appear more genuine which is what the potential consumers are searching for. Nearly a 3rd of customers state written reviews are the only feature that makes them believe the sites' reviews are relevant and helpful.
Source: Fan and Fuel
The Typical Review Length Has Become 65% Much Shorter Since 2010
Presently reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers