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Since They Want To Acquire A Product Or A Service And Want To Get The Facts About The Businesses Products And Services, 82% Of Consumers Visit Review Websites.
Users come since they have already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website
Usually, 142 million customers go to Yelp on a monthly basis. If you have not claimed your free Yelp business page, this is as good a time as any.
Source: RevLocal
People Reading Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done faster. Buying choices are made quickly.
Online reviews are obviously convincing, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to purchase a new automobile and there are numerous models which fit your criteria. How do you pick the very best one for you? Well, you read reviews.
With the help of other people, you quickly decide on one that works for you. That's how favorable reviews convert consumers into consumers.
Source: Consumer Affairs
Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are free, a surprisingly low number of businesses in fact utilize them.
Although we now understand why client reviews are so effective, many businesses obviously do not.
Source: LsaInsider
If A Business Takes Care Of Problems Rapidly And Efficiently, 95% Of Dissatisfied Customers Will Go Back To A Company
Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there's absolutely nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
67% Of Customers Say Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider
When clients need to choose a service provider, reviews have a huge impact on their decision.
Source: DemandGenReport
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Consumers
24% of US shoppers consider reviews as 'very influential'.
To show the importance of online reviews and scores, did you know that 81 percent of consumers will pay more for an item with reviews and those very same customers are also willing to accept slower shipping times for such products.
Source: Turntonetworks
A Solitary Business Review Can Lift Its Conversions By 10%
Online review stats reveal user-generated content can do wonders in regards to conversions.
A single review can have a huge influence on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44 percent boost.
Source: RevLocal
90 Percent Of Customers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about very first impressions?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your site, consider asking your visitors to write one.
Source: Martech Zone
US Consumers View "Product Performance" To Be The Most Useful Info In Product Reviews
When people check out reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA customers.
Source: Statista
Only 6 Percent Of Customers Do Not Trust Customer Reviews At All
According to client review data, a tremendous 19 percent of customers always rely on online reviews and never a make a purchase without reading reviews initially.
Source: Statista
Customers Could Spend 31 Percent More With A Business That Has Excellent Reviews
Pay attention to this fact. The more detailed other users explain your product and services, the more money you can charge and customer review stats reveal to us precisely how much more.
Source: Martech Zone
Google Accounts For 57.5 Percent Of All Reviews Around The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
63.6 Percent Of Customers Go To Google To Look For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.
When it comes to trust, these online review stats show the general popularity of a website can just go so far.
Source: Review Trackers