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86% Of Customers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they invest at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal
15 Percent Of Users Do Not Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15 percent of possible clients won't even consider doing business with a business they can't find viewpoints about.
Source: Statuslabs
USA Consumers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
When individuals read reviews, they concentrate on various aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American clients.
Source: Statista
89% Of Clients Want To Read Reviews On Their Cell Phones
Be it through an app or a mobile internet browser, individuals prefer to read reviews on their cell phones.
Source: Statista
63.6 Percent Of Consumers Go To Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
These online review stats reveal the basic appeal of a website can only go so far when it pertains to trust.
Source: Review Trackers
70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. Most people read much more reviews to get a better idea of how business is really doing. Do not depend on that statistic alone.
Source: Brightlocal
More Than 4 Negative Reviews About A Company Or Service May Reduce Sales By 70%
One negative review is enough for 35 percent of a website's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
98% Of Yelp's Website Visitors Bought From A Business They Found On The Site
Usually, 142 million customers visit Yelp every month. This is as good a time as any if you haven't declared your free Yelp business page.
Source: RevLocal
Just 6 Percent Of Customers Do Not Trust Consumer Reviews At All
According to client review data, a tremendous 19 percent of customers always rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars
Typically two-thirds of companies have good and exceptional scores. Just 5% of businesses have a rating below three stars.
Source: Brightlocal
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they read reviews 'always' or 'extremely often'.
Source: Trust You
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated material can do miracles in regards to conversions.
A single review can have a massive impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44 percent boost.
Source: RevLocal