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US Buyers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews
They focus on various elements of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American customers.
Source: Statista
The Majority Of Clients Aged 25-34 Published Reviews
According to Statista, the younger generations are reportedly the more opinionated ones.
Source: Statista
83% Of All Younger Consumers Were Asked To Give A Review Recently
Of those invited, 80% of consumers did give a review. Overall, companies have actually asked 66% of all clients to give a review on their business.
Source: Brightlocal
53% Of Americans Consider Product Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and desire the very best bang for their dollar. It's not surprising that that they consider reading reviews as a huge part of the buying decision.
Source: Statista
77% Of Customers Would Leave A Review If They Were Asked
More than a 35% would leave a review to advise others about their customer experience and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to give a review to assist other people with their decision making process.
Source: Podium
Customers Reading Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done faster. For that reason, purchasing decisions are made quickly.
Online reviews are undoubtedly persuasive, yet online marketers have not always come to value the power of them.
Source: Martech Zone
Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are free, a remarkably low number of companies really utilize them.
Although we now understand why client reviews are so effective, most businesses apparently don't.
Source: LsaInsider
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% used online reviews to select a medical professional or a lawyer.
Young people (age 18-35) are much more inclined to hire an expert based on online reviews. Only 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
98% Of Yelp's Website Visitors Bought From A Business They Found On The Website
Typically, 142 million consumers go to Yelp every month. If you haven't claimed your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of consumer reviews stay without a reaction. That's regrettable, because those companies are losing clients that way.
Source: Review Trackers
70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people check out many more reviews to get an idea of how the business is really doing. Do not depend upon that statistic alone.
Source: Brightlocal