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Local Businesses Located In Bedford Park IL
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53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.
Today's consumers are wary and desire the best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.
Source: Statista
73% Of Customers Think Consumer Reviews Are More Important Than Star And Number Ratings
Online review statistics make it clear people aren't satisfied with ratings alone.
Written reviews make the statistics appear more genuine which is what the would-be clients are searching for. Almost a third of consumers state composed reviews are the only function that makes them think the websites' reviews are beneficial and appropriate.
Source: Fan and Fuel
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also influence our purchasing preferences.
According to social reviews statistics, Facebook affects more than half of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics expose that four out of five users are most likely to trust a local business.
Source: RevLocal
Software Application Reviews Impact Over 98% Of All Buyers
18 percent of software purchasers consider reviews to be an important factor in the purchase process. Software reviews have no effect whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
74 Percent Of Local Companies Have At A Minimum, One Google Review
A single review is far from adequate to improve your website's SERP ranking.
Looking at online ratings statistics, we learnt that a company needs to have an average of 40 reviews before clients "Award" it with a star.
Source: Brightlocal
63.6 Percent Of Consumers Check Out Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review stats reveal the general popularity of a site can only go so far when it comes to trust.
Source: Review Trackers
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business
The star rating is the first thing customers see. Still, users pay attention to other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of United States consumers.
Source: Statista
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Consumers
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the value of online reviews and scores, did you know that 81 percent of consumers will pay more for an item with reviews and those very same customers are likewise willing to accept slower shipping times for such products.
Source: Turntonetworks
Customers Might Spend 31% More With A Business That Has Great Reviews
Focus on this statistic. The better other users describe your product or service, the more money you can charge and consumer review statistics reveal to us exactly just how much more.
Source: Martech Zone
Only 44% Of Local Businesses Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of companies in fact utilize them.
Although we now understand why customer reviews are so effective, the majority of businesses obviously do not.
Source: LsaInsider
98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Site
Generally, 142 million consumers go to Yelp monthly. If you haven't claimed your free Yelp business page, this is as good a time as any.
Source: RevLocal
If A Business Takes Care Of Issues Quickly And Efficiently, 95% Of Dissatisfied Customers Will Return To A Business
Customers don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there's nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
77% Of Consumers Do Not Trust Reviews That Are Older Than Three Months
Clients don't care how good your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that businesses should to be continuously asking for reviews.
Source: Statuslabs
89% Of Clients Choose To Read Reviews On Their Mobile Devices
Be it by means of an app or a mobile browser, folks choose to read reviews on their mobile devices.
Source: Statista