Customers Might Spend 31 Percent More With A Business That Has Great Reviews

Focus on this fact. The more detailed other users explain your product or service, the more cash you can charge and consumer review stats show us precisely how much more.

Source: Martech Zone

Favorable Reviews Encourage 68 Percent Of Customers To Use Local Businesses

Given that the huge majority of consumers read reviews, you would want yours to be appealing to brand-new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

More Than Half Of Customers Aged 25-34 Gave Reviews

According to Statista, the younger generations are clearly the more opinionated ones.

Source: Statista

53% Of Customers Expect Businesses To Reply Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of customer reviews go on without a response. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

Reviews Posted On Twitter Can Increase Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

Because They Desire To Purchase A Service Or A Product And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Go To Review Websites.

Users come since they have actually already formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat clients fairly normally flourish, review sites help ensure of that.

Source: Statuslabs

67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider

When consumers have to select a service provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

Negative Reviews Can Increase Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive factor for users to spend more time on your site. According to online review data, people spend more than five times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

Customers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users prefer to get things done quicker. For that reason, buying decisions are made rapidly.

Online reviews are clearly convincing, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone

Online Product Reviews About An Item Can Raise Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase likelihood for a product with 5 reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

More Than Half Of Consumers Will Not Use A Company If It Has Less Than A 4 Star Ranking

This stat is one of many that highlight the significance of online ratings. Now that news of customer fulfillment travels this fast, keeping your clients pleased is more crucial than ever.

57 percent of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for organizations with a best five star rating.

Source: Brightlocal

Software Reviews Impact Over 98% Of All Buyers

18 percent of software application buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

86 Percent Of Consumers Would Think About Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the money they spend at your business. If you give them an excellent experience, they will be willing to share it.

Source: Brightlocal

61 Percent Of Regional Businesses Have An Average Rating Of 4 To 5 Stars

Overall two-thirds of businesses have exceptional and good ratings. Just 5% of companies have a ranking listed below three stars.

Source: Brightlocal

70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people read a lot more reviews to get an idea of how the business is in fact doing. Do not depend on that statistic alone.

Source: Brightlocal