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15% Of Clients Do Not Trust Businesses Without Online Reviews
No trust means no interactions. 15% of potential clients won't even consider working with a business they can't find viewpoints about.
Source: Statuslabs
52% Of Consumers Rely On A Product More If It Has Negative Reviews As Well
We already touched upon the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. People anticipate to see some negative reviews.
Source: Capterra
83% Of All Young Customers Were Invited To Post A Review Recently
Of those invited, 80% of consumers did submit a review. In general, businesses have asked 66% of all clients to post a review on their company.
Source: Brightlocal
67% Of Consumers Say Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
When customers need to pick a solution provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
88% Of Executives Regard Reputation Risk As A Leading Business Problem
Reputation management statistics suggest a company's reputation does not impact just the clients. Prospective employees also take a look at rankings and read reviews.
Source: Deloitte
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization
The star score is the first thing customers see. Still, users pay attention to other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of United States consumers.
Source: Statista
73 Percent Of Customers Believe Consumer Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear individuals aren't satisfied with ratings alone.
Written reviews make the stats appear more authentic which is what the prospective clients are trying to find. Nearly a 3rd of consumers state written reviews are the only function that makes them think the websites' reviews are appropriate and useful.
Source: Fan and Fuel
Online Product Reviews About An Item Can Improve Its Conversion Rate By A Staggering 270%
User review statistics show the purchase likelihood for a product with five reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the maker states. The reason, makers' descriptions are basically advertisements.
Source: Martech Zone
If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Use An Organisation
This stat is among numerous that show the value of online rankings. Now that news of client complete satisfaction travels this fast, keeping your customers delighted is more crucial than ever.
57 percent of customers have looked for business with more than four stars in 2018, which is up from 48% in 2017.
11 percent looked just for organizations with a perfect five star ranking.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Customers
24% of US buyers consider reviews as 'extremely influential'.
To highlight the value of online reviews and scores, did you know that 81% of consumers will pay more for a product with reviews and those exact same customers are also going to accept slower shipping times for such items.
Source: Turntonetworks
70 Percent Of Consumers Prefer To Find Out About A Business Through Short Articles And Reviews, Instead Of Ads
Advertisements are all well and good, but it deserves trying a different approach also. Reviews are without a doubt the very best method to find the truth about a service or product.
Source: Statuslabs