95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they check out reviews 'always' or 'really often'.

Source: Trust You

US Consumers View "Product Performance" To Be The Most Helpful Detail In Product Reviews

They focus on various elements of the shopping experience when people read reviews. But according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of US clients.

Source: Statista

72% Of Customers Will Not Take Action Unless They Check Out Some Reviews

Irrespective of how attractive your marketing is, you still require consumer reviews. There's no other way around it. Clients are still ready to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software application purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

Since They Want To Buy A Product Or A Service And Desire To Get The Truth About The Businesses Products And Services, 82% Of Consumers Go To Review Sites.

Users come since they have actually currently formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website

Normally, 142 million consumers visit Yelp on a monthly basis. This is as good a time as any if you haven't claimed your totally free Yelp business page.

Source: RevLocal

67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

Reviews have a massive impact on their decision when customers have to choose a service provider.

Source: DemandGenReport

61 Percent Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars

Generally two-thirds of companies have outstanding and great rankings. Only 5% of businesses have a score below 3 stars.

Source: Brightlocal

83% Of Customers Don't Trust Advertising

The standard channels to reach consumers aren't as influential as they utilized to be. A lot of users who no longer trust ads select to focus on clients' recommendations online.

Source: Statuslabs

Customer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the producer states. The reason, producers' descriptions are basically advertisements.

Source: Martech Zone

70% Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people check out much more reviews to get an idea of how the business is actually doing. Don't depend on that statistic alone.

Source: Brightlocal

A Single Business Review Can Lift Its Conversions By 10 Percent

Online review stats show user-generated content can do wonders in terms of conversions.

A single review can have an enormous impact on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent increase.

Source: RevLocal

77% Of Clients Would Likely Submit A Review If They Were Asked

More than a 35% would post a review to educate others about their consumer experience and 24% would definitely direct their review to the company itself.

Over a 26% would want to submit a review to help other individuals with their decision making process.

Source: Podium

95% Of Disappointed Consumers Will Go Back To A Company If A Company Makes An Effort To Solve Problems Quickly And Effectively

Customers don't anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

83% Of All Younger Shoppers Were Asked To Post A Review Recently

Of those asked, 80% of consumers did leave a review. In general, companies have asked 66% of all consumers to give a review on their business.

Source: Brightlocal

71% Of Millennials Search Consumer Reviews Of Professional Services

More than half of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to choose a physician or a lawyer.

Younger people (age 18-35) are much more likely to work with an expert based upon online reviews. Only 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters