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67% Of Consumers Report Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider
When consumers need to select a solution provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
Online Item Reviews About A Product Can Increase Its Conversion Rate By An Incredible 270%
User review statistics show the purchase probability for an item with five reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
89% Of Clients Read A Companies Replies To Reviews
Not only do many clients read the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
Reviews Posted On Twitter Can Grow Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars
Generally 2 out of 3 companies have good and outstanding rankings. Just 5% of businesses have a ranking listed below 3 stars.
Source: Brightlocal
United States Buyers View "Product Performance" To Be The Most Valuable Detail In Product Reviews
When individuals check out reviews, they concentrate on different aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA customers.
Source: Statista
The Average Review Length Has Become 65% Shorter Since 2010
In recent years reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of tweet from twitter.
Source: Review Trackers
Google Accounts For 57.5% Of All Reviews Across The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
91% Of Millennials Rely On Online Reviews As Much As Friends And Family
Online review stats position consumers' reviews as the most trustworthy source of recommendations. Online reviews generally carry the exact same weight as suggestions from loved ones.
Source: Brightlocal
More Than Half Of Customers Won't Utilize A Company If It Has Less Than A 4 Star Ranking
This stat is one of many that show the value of online scores. Now that news of client complete satisfaction travels this quick, keeping your customers delighted is more important than ever.
57% of customers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.
Moreover, 11% looked only for companies with a perfect five star rating.
Source: Brightlocal
A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat consumers fairly usually flourish, review sites help make certain of that.
Source: Statuslabs